Articles Posted in Nursing Home Abuse and Neglect

An article in The Modesto Bee reported yesterday that Donna Darlene Palmer, former head nurse at a Placerville nursing home, will stand trial for felony elder abuse. Palmer and Rebecca Smith are the two nurses criminally charged by the California Attorney General for their involvement in the death of a 77-year-old Cameron Park woman. Palmer was the director of nursing at the time of the incident and Smith was one of her subordinates.

If you follow our Nursing Home Abuse and Neglect Blog, the name Johnnie Esco may sound familiar. Four and a half years ago, Johnnie Esco died at the age of 77 as a result of what her family and El Dorado County prosecutors believe was a case of elder abuse. Don Esco, Johnnie’s now deceased husband was a central figure in our previous blog. Mr. Esco pressed for criminal charges ever since his wife died in 2008.

Attorney General Kamala D. Harris recently announced plans to use three specialized teams comprised of healthcare professionals and investigators to increase its efforts to investigate and prosecute instances of criminal elder abuse in care facilities. Mr. Esco’s persistence over the last four years certainly played a role in bringing about more criminal investigations against nursing homes and their employees.

The Sacramento Business Journal reported today on a new website that the California Department of Insurance launched in order to help educate California seniors. The article highlights a few aspects of the new site called “Senior Gateway”, but once you visit the site, you see that it has a lot to offer to not only seniors, but their families, caregivers and representatives as well.

Here are a few bullet points outlined by the Sacramento Business Journal for what “Senior Gateway” offers:

*Avoiding and reporting abuse and neglect by in-home caregivers or in facilities

A vast majority of the public has little if any knowledge regarding whether or not he or she has a claim for damages in the event of an accident. Often, the mentality of injured individuals is simply, “I’m hurt. I want money. Now who can I go after?” The key term that is thrown around a lot, but is not always completely understood, is negligence. The concept of negligence is the key to a claim for damages if you or someone you love is injured in a nursing home. Negligence is based on the theory that individuals in society must act in a specific responsible manner to ensure that lack of care does not negatively impact the society around them. The elements of a claim for negligence are first nature for attorneys, but are helpful to know for other individuals as well. Knowing these elements will not only help clarify a situation in which you think you might have a claim, but it will also enlighten you as to your own actions and responsibilities in daily life, both at work and at home. The elements that must be present in a claim for damages based on negligence are Duty, Breach, Causation, and Damages.

nurse.jpegDuty

Everyone has certain duties or responsibilities built into their daily lives. You can have a duty to act a certain way or a duty to not act a certain way. The staff members at a nursing home have a duty to care for the individuals living at the facility. There are certain actions they must take to care for the patients such as checking for bed sores and making sure medications are administered. On the other hand, they are not to engage in abusive behavior or neglectful practices. Certain individuals such as healthcare providers have heightened levels of responsibility due to their profession.

The recent sentencing of a former nursing home administrator from a Lake Isabella facility is sure to send shockwaves throughout the nursing home community. Channel 17 KGET news recently reported that Pamela Ott, a former nursing home administrator, was sentenced to three years probation and 300 hours of community service for the actions committed by lower ranking staff while under her watch and her subsequent lack of action to prevent further crimes. The news station reported that this is the first time in the country that an administrator was held criminally responsible for the administration of pyschotropic medications.

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The facts of the case paint Ott not as someone committing criminal acts, but instead as someone who failed to respond to criminal actions. Because of Ott’s failure to act, eight residents of the home were seriously injured and three of those died. From August 2006 to August 2007, these eight residents were inappropriately medicated by lower ranking staff in order to keep them quiet and subdued. Ott failed to monitor the medicating practices of the staff and then later failed to investigate these incidents after they were reported to her. She received complaints about nursing director Gwen Hughes’ abusive actions at the home, but ignored those complaints and instructed the employees to follow the director’s instructions. Ott was told by staff members that residents were being “forcefully restrained and injected with medications” according to The Bakersfield Californian, but she failed to do anything about it. Ott plead no contest to a felony count of conspiracy to commit an act injurious to public health according to the report. Ott’s plea deal resulted in three years probation and 300 hours of community service. If she had fought the charges and had been convicted on all counts, she could have faced 20 years or more in prison.

Our San Diego Elder Law Attorneys point to this regretful situation as additional evidence that both residents of nursing homes and their family and friends need to keep a careful watch over the conditions within nursing homes and the actions of the staff. In this instance, employees of the nursing home were using abusive tactics involving restraints and medication in order to subdue and control the residents. The evidence presented showed that this behavior was reported, but the nursing home administrator failed to handle the complaints appropriately, leading to additional instances of abuse and the resulting mistreatment of the side effects of the abuse. Three residents died. Our Southern California nursing home abuse lawyers agree with the prosecution in making a resounding statement that this type of behavior should not go unpunished.

NBC San Diego recently did a story about the ProPublica online research tool that allows prospective nursing home residents and their families to investigate local nursing homes. As part of the story, two legal cases of nursing home abuse were profiled, including one from Walton Law Firm. Attorney Randy Walton, whom NBC San Diego describes as “an expert in nursing home abuse,” advises nursing home residents and their families to trust their “intuition”, and to be a “squeaky wheel” when necessary to ensure proper care.

The story can be watched here:

https://www.youtube.com/watch?v=AhtGRfxI8bQ

Many of us have heard tales of elder nursing home patients wandering beyond facility bounds—only to be found hours later by police or local citizens. Sometimes, nursing home staff have no idea that the individual was even gone. There are other stories, including the inspections done by Operation Guardians, which tell of horrific conditions. Of course, these events beg a multitude of questions: Are these isolated incidents or based on any series of patterns? How often do this occur?

Well, now ProPublica has an app for that.

Yesterday ProPublica, a non-profit, New York City-based corporation, is launching Nursing Home Inspect—a tool that allows members of the public to an easier access to data found in nursing home inspections conducted throughout the nation. Drawing on government reports posted online last month, the app has an easily searchable database of recent nursing home inspections, most completed since January 2011. That massive catalog includes nearly 118,000 deficiencies cited against 14,565 homes, though ProPublica intends to add more each month as new reports become available. This tool, unlike anything before allows individuals to analyze in-depth nursing homes throughout the Unite States.

A recent study has found that California nursing homes are in poor conditions, according the Los Angeles Times. Conducted by Operation Guardians, a project of the Department of Justice, the review discovered widespread health and safety problems in the elder residences. Yet, the California Advocates for Nursing Home Reform (CANHR) were who demanded that these inspections be released to the public. The reports are from extensive investigation dating from January 2010 to March 2012, accumulating a number of nursing homes throughout the state. Even after countless measures to prevent the negligence and abuse, the report unearths a glaring lack of enforcement from the Department of Public Health (DPH).

The investigation portrays horrific details, including grimy bedrooms, showers, and kitchens, medicals inaccuracies leading to countless drug overdoses, the unauthorized administration of psychotropic drugs, and patients with untreated bed sores and infections. Beyond those, the report even told of elderly individuals lying in their own feces and urine. These nursing homes appear more like houses of horror than anything reminiscent of comfort and security. Furthermore, as seen so tragically often in elderly abuse cases, some of these nursing homes were submitting falsified medical records and fraudulently billing for services.

Normally, after Operation Guardians inspections were completed, evaluations of facilities’ quality of care and basic sanitation were filed. Each inspection generally generated two reports, one by the inspection team as a whole that assessed the general sanitation and care provided by the facility staff and a medical report written by a medical doctor who specializes in geriatrics.

A news report in The Star-Ledger again highlights the danger of abuse against elders suffering from Alzheimer’s disease or dementia. Two residents at an assisted living home in New Jersey filed a lawsuit last week based on injuries they sustained in 2010 due to suspected abuse. Though only two residents filed suit, a total of four residents were taken to local hospitals around the same time period because of alleged abuse. The two victims were Henry Glowacki, 92, and Robert Prochazka, 89. Both men alleged facility staff repeatedly and extensively beat them, and photos of the men depict old and fresh bruises across the men’s torsos, arms, and stomachs.

After the local prosecutor’s office conducted a criminal investigation (no criminal charges have been filed), the families of the victims contacted an elder abuse attorney and filed a civil suit. In December 2010, just a few days before Christmas, local police were called to the assisted living facility after the director of operations told authorities four residents appeared to have been badly abused. According to police, the two men directly responsible for the victims’ care were placed on administrative leave.

A care manager first discovered the bruising and alleged abuse five days prior to police involvement. While cleaning the older of the two men, Mr. Glowacki, the care manager noted that the elderly man refused to sit down because he was in too much pain due to injuries on his buttocks. Although the care manager documented the bruises, the assisted living facility failed to investigate the report. The state Department of Health and Senior Services later cited the home for this violation. The other victim, Mr. Prochazka, also suffered from extensive bruising and sustained fractures to his ribs and one of his fingers.

wheelchairs%20%28Daquella%20amnera%29.jpgThe two victims are still living at the facility where they suffered the abuse. According to the article, the families felt their fathers would be safer there because state officials are closely watching the home. At a new assisted living facility, they worried, abuse might occur again.

Unfortunately, at many facilities where abuse occurs, prior abuse has been reported. That is why our San Diego County nursing home abuse lawyers recommend thoroughly researching a home before admitting a loved one. More importantly, it is crucial to visit various facilities to compare them, meet the staff and administrators, and assess their safety and cleanliness.

For example, the company that runs the facility where Mr. Glowacki and Mr. Prochazka were abused has been accused of wrongdoing in the past. A facility in another state had its license revoked (later reinstated) when a hidden camera showed employees taunting and assaulting a woman suffering from dementia. The company has also been investigated for financial reporting fraud, but settled that suit in 2010.

Sadly, elder abuse occurs all too often. Our experienced San Diego and San Bernardino negligence lawyers have handled numerous cases against nursing homes and assisted living facilities involving elder abuse and neglect. If you are concerned about a loved one, please consult us for a free and confidential consultation today.

See Our Related Blog Posts:

Family of Deceased Man Files “Quality of Care” Suit Against Retirement Facility

Nurse Arrested for Stealing Elderly Patient’s Medication

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old%20person.jpgAccording to a recent report by All Voices, understaffing is a prevalent problem in local nursing homes. Our San Diego nursing home abuse attorneys know that understaffing at Southern California nursing homes is a serious issue because it has consistently been shown to lead to increased instances of elder abuse or neglect. For example, at facilities where there is understaffing, caretakers may become frustrated and impatient with residents who need extra care and attention. When nursing home employees are overworked due to understaffing, residents often face a higher risk of injuries—e.g. from wandering or falls—due to inadequate supervision.

The latest report listed California as one of the states with the highest rate of elder abuse. Approximately 33% of nursing homes have been reported for abuse. According to the report, 89% of those abused in nursing homes never report their abuse. Tragically, per the reasonable standards laid out by a variety of organization, a tragic 90% of nursing homes do not have adequate staffing. Clearly, it is a problem that can have serious implications for California nursing home residents and their loved ones. Specifically, understaffing can lead to many significant problems, including: low staff to patient ratios, under training, high levels of staff stress and burnout, high staff turnover, false charting, and under- or over-medication.

According to the Center for Disease Control’s 2004 report on nursing homes, the current nursing staff to patient ratio is 1 nursing staff member for every 1.64 residents. Low staff-to-patient ratios mean that employees must undertake too many tasks, so there is not enough time for staff members to spend adequate time with residents. The result is that the amount of time recommended per day for staff to spend with residents is not being met. For example, the federal government suggests that staff members should spend 3.45 hours per day with a resident. Nursing home experts recommend even more face time with staff at 4 hours per day. The U.S. Department of Health and Human Services recently proposed requiring nursing home aides to spend a minimum of 2 hours per day with each resident, but 53% of nursing homes presently do not meet this standard.

Another serious effect of understaffing is that nursing home staff may be undertrained. Since staff-to-patient ratios are often so low, employees are frequently faced with completing tasks that they have not been trained to perform. Our Orange County elder abuse lawyers previously explained that facilities where staff members feel supported and well trained also report better rates of satisfaction from their residents. When understaffing occurs, however, nursing home employees usually experience high levels of stress and burnout, which frequently leads to high rates of staff turnover. Staff turnover disrupts patient care and also contributes to the problem of inadequate training. If staff members are stressed out and burnt out, they can lose compassion and respect for their residents, which can lead to California elder abuse.

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Our San Diego nursing home abuse lawyers know that both federal and state law guarantee elderly patients certain rights and protections, including the right to adequate medical treatment and care, as well as the right to be treated with dignity and respect. Those protections include the right to be free from physical or chemical restraints that nursing home staff may wrongfully use to control or discipline patients.

On the other hand, some unscrupulous staff members may deny elderly residents treatment or take medications from their patients. According to the Atlanta Journal Constitution, a forty-year-old registered nurse, Amy M. Armstrong, was recently caught stealing pills from an elderly hospice patient. The nurse was employed by a hospice agency to provide care for the patient in the patient’s home. A family member of the victim suspected that the nurse was stealing the medication and alerted police. Police set up video cameras in the victim’s home so they could catch the nurse in the act.

While police watched, the nurse removed the victim’s narcotic painkillers from the victim’s home. When officers moved in to arrest the nurse, they discovered the narcotic painkillers and anti-depressants on the nurse’s person. The nurse was charged with two counts of felony theft by taking, two counts of California elder abuse, and two counts of possession of controlled substances. She is currently being held on bond.

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